To say that I'm impressed with Andy is an understatement. I’ve used the team for as long as I've owned the apartment, so when tenant gave notice earlier this year, I engaged the team again. Upon listing, Andy was straightforward about the market conditions (soft). After providing me with information upfront about what I might expect, he then patiently answered my numerous questions that followed. Throughout the showing process, I was kept very well-informed. When a tenant was found a very short-while later, Andy hand-held the lease and building application process to ensure that every detail was covered and everything went as smoothly possible, not only for me, but also for both the outgoing and incoming tenants. He always responded promptly, followed-up with all parties on any outstanding items, and offered helpful suggestions on a whole variety of issues. Andy really went above and beyond. I don’t know how I could have done it without his help and am extremely grateful.